Facilities Manager

Facilities Manager

Wilson Parking is New Zealand's leading parking services provider, known for delivering tailored, innovative solutions with a strong focus on customer service, operational excellence, and long-term partnerships. We are part of the broader Wilson Group, a trusted name across Australasia.


Auckland | Full-time | Pivotal Role with New Zealand's Leading Parking Provider

At Wilson Parking New Zealand, we're more than just a place to park – we're part of the everyday journey for thousands of Kiwis. As the nation's largest parking operator, we pride ourselves on operational excellence, customer service, and creating smarter, safer parking experiences across the country.

We're looking for a hands-on and experienced Facilities Manager to oversee a segment of our Auckland parking portfolio, ensuring every site operates efficiently, safely, and to the highest standards of presentation and service.

About the Role

Reporting to the Operations Team Leader - Parking (Auckland), this role is responsible for the day-to-day operation, performance, and profitability of multiple parking sites across the region.

You'll provide visible, proactive leadership – supporting on-site teams, managing contractors, ensuring health and safety compliance, and delivering the seamless customer experience Wilson is known for.

This role is ideal for someone who enjoys being out in the field, solving problems in real time, and taking ownership of operational results.

What You'll Do

* Support and motivate on-site staff across multiple parking locations
* Oversee daily operations to ensure sites meet presentation, safety, and performance standards
* Monitor contractor performance and ensure compliance with company and OH&S policies
* Manage expenses, and contribute to revenue growth opportunities
* Respond to and resolve operational or customer issues promptly and professionally
* Report on site performance and maintenance requirements
* Provide input on pricing, signage, and infrastructure improvements

About You

You're a proactive, practical individual who thrives in a fast-paced, multi-site environment. You're equally comfortable analysing data, and rolling up your sleeves when needed.

You'll bring:

* 3+ years' experience in a facilities, operations, or service management role
* Strong communication skills
* Proven ability to manage budgets, contractors, and competing priorities
* Sound understanding of OH&S and compliance requirements
* Good computer literacy (Excel, Word, databases)
* A customer-first mindset and a commitment to excellence

What We Offer

* Competitive salary and company vehicle
* Mobile phone and tools of trade provided
* Opportunities for career growth across a national organisation
* A supportive and collaborative team culture
* The chance to make a visible impact in a trusted, long-standing brand

If you're a motivated Facilities Manager who takes pride in quality, accountability, and customer satisfaction – we want to hear from you.
Apply now and take the next step in your career with Wilson Parking New Zealand.