Patrols Officer

ABOUT WILSON

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.

Our vision is to be the most trusted provider of integrated Security Solutions and our purpose is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.

Wilson Security's journey towards a more sustainable and responsible future is brought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.

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ABOUT THE ROLE

• Location: Murarrie, 4172
• Salary: $80,000 base salary per annum, excluding public holiday & overtime
• Employment Type: Full-Time (84 hours per fortnight)
• Over time Opportunities Available
• Probation Period: Permanent Full-Time within 3 months based on performance
• Hours: 18:00 – 06:00 permanent
• Roster: 5/2 roster,
• Week 1 – Mon, Tues, Fri, Sat, Sun Week 2 – Wed, Thurs

Wilson Security is expanding rapidly in Brisbane, securing additional contracts that strengthen our presence across Queensland. This growth has created new roles within our Brisbane team, focused on enhancing response and support capabilities for our existing teams and clients.

These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. Wilson offers career growth plans to those who prove themselves and excel in the work environment in which they are placed.

Job Overview

Your shift will include conducting security patrols across multiple sites, responding to alarm activations, providing customer service to building occupants, and coordinating with our operations centre. You'll be the eyes and ears on the ground, ensuring our clients' properties remain safe and secure throughout your shift.

DUTIES & RESPONSIBILITIES

• Performing visual and physical checks of properties
• De-escalation situations while maintaining site safety and security
• Identifying and reporting hazards and building faults via reporting systems
• Time Management for responding to alarms
• Customer service support to tenants, facilities management and the general public
• Responding to incidents and coordinating with fellow officers when required
• Completing detailed incident reports

ESSENTIAL REQUIREMENTS

1. Strong customer service skills
2. Excellent time management abilities
3. Proactive and problem-solving mindset
4. Ability to work well in a team or autonomously
5. Ability to work rotating roster (nights and weekends)
6. Australian Citizen or hold Unlimited Work Rights
7. Demonstrated ability to prepare and write clear, detailed reports
8. Physical fitness to walk and stand for extended periods
9. Valid QLD Security License
10. Valid Driver's License (Must be Australian)
11. Current First Aid & CPR Certificate

HIGHLY DESIRABLE (Not Required)

• Crowd Control endorsement
• Previous security or patrol experience
• Willingness to support and step up into other roles as career growth and leadership opportunities become available

WHAT WE OFFER

Competitive Remuneration Package:

• $80,000 base salary per annum, excluding public holiday & overtime
• Wages go off the SSIA Award Rate Level 2
• Overtime Available
• Uniform and equipment provided
• Vehicle provided for patrol duties

Supportive Work Environment:

• Work with one of Australia's leading security providers
• Supportive team environment with experienced management
• Employee Assistance Program
• Modern equipment and technology

SELECTION PROCESS

We're conducting rolling interviews and looking to fill these positions quickly. Successful candidates will undergo:

1. Initial phone screening
2. Face-to-face interview
3. Reference checks
4. Company Paid Medical Assessment

HOW TO APPLY

Apply now - interviews commencing weekly!

Submit your application including:

• Current resume
• Copy of your QLD Security License
• Copy of your Driver's License
• Copy of your First Aid & CPR Certificate

Questions? Contact our recruitment team at [recruitment@wilsonsecurity.com.au]

Wilson Security is an equal opportunity employer committed to building a diverse and inclusive workforce. We encourage applications from all backgrounds and are committed to creating a workplace that reflects the communities we serve.