Public Transport Security Officer

Public Transport Security Officer – Christchurch

Public Transport Security Officer – Christchurch

Kia haumaru ai tātou katoa — keeping everyone safe.

At FIRST Security, we’re proud to help keep communities safe across Aotearoa New Zealand. As New Zealand’s market leader in protective security, our people are at the heart of everything we do, delivering exceptional service and making a real difference every day.

About the Role

We're looking for Public Transport Security Officers to join our Christchurch team, supporting the public transport network and helping create a safe and welcoming environment for passengers and the wider community.

This is a people-focused role where no two days are the same. You'll engage with passengers, provide assistance when needed, deter anti-social behaviour, and help de-escalate incidents through strong communication and professionalism. If you enjoy working in a fast-paced environment and want a role where you can give back to your community, we'd love to hear from you.

Duties:

• Patrolling and monitoring public transport services and facilities
• Providing security assistance and support to passengers
• Building positive relationships with the community and stakeholders
• Deterring anti-social behaviour and promoting a safe environment
• Responding to incidents and de-escalating situations professionally
• Completing incident reports and maintaining accurate records
• Working closely with team members and transport operators

What you'll need:

• Previous experience in security, frontline customer service, or a similar role
• Excellent communication and interpersonal skills
• A strong focus on customer service and community engagement
• Good level of fitness and ability to work in a dynamic environment
• Flexibility to work across a 7-day rotating roster, including weekends, between the hours of 7am and midnight
• Be 18 years or older
• NZ or Australian citizenship, or a valid NZ work visa
• A current Certificate of Approval (COA) is required

Why work with FIRST Security:

• Guaranteed 18 hours per week minimum
• Excellent work-life balance roster
• Permanent part time opportunity
• Living Wage Site hourly rate
• Full and ongoing training provided
• Opportunity to make a positive impact in your local community
• Supportive team environment with ongoing development opportunities
• Access to the FIRST Security 'Perks' programme with discounts on retail, fuel, and groceries
• Strong focus on training, development, and career progression
• Ongoing welfare checks and a positive health & safety culture
• Access to EAP services, including counselling and financial support for you and your family

Ready to make a difference?

If you're passionate about community safety, enjoy working with people, and want to build a rewarding career with New Zealand's leading security provider, apply now and join the FIRST Security team.

FIRST Security is part of the Wilson Group. If you experience any issues with your application, please get in touch via phone or email.