Service Lead Southern

Service Lead – Southern

Service Lead – Southern

Parking Enforcement Services | Christchurch

We are seeking an experienced and motivated Service Lead – Southern to lead our Parking Enforcement Services operations across the South Island. Based in Christchurch, this full-time leadership role is responsible for operational performance, workforce management, compliance, stakeholder relationships, and service delivery across multiple sites.

About the Role

Reporting to the Operations Manager - Southern, you will lead Shift Supervisors and Field Officers to ensure high-quality parking enforcement services are delivered safely, efficiently, and in line with company and contractual standards.

Key responsibilities include:

• Leading day-to-day parking enforcement operations across the South Island
• Managing rostering, staffing, recruitment, onboarding, and performance
• Ensuring compliance with SOPs, Health & Safety, and legislation
• Managing operational reporting, budgets, vehicles, and resources
• Driving continuous improvement and operational efficiency
• Building strong relationships with internal and external stakeholders

What We’re Looking For

• Minimum 3–5 years’ management experience in parking enforcement, compliance, field operations, security, or a similar industry
• Experience in the parking industry or similar role. 
• Strong leadership, operational planning, and people management skills
• Experience with rostering, reporting systems, and workforce coordination
• Sound knowledge of Health & Safety and employment legislation
• Full Class 1 NZ Driver Licence required

Hours & Salary

• Full-time permanent role – minimum 40 hours per week
• Salary range: $68,000 - $70,000 per annum depending on experience

If you’re a hands-on operational leader with strong parking industry or field services experience, we’d love to hear from you.