Business Support Administrator - National

ABOUT WILSON:

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise, and a strong local and national infrastructure operating 24 hours a day.

Our vision is to be the most trusted provider of integrated security solutions, and our purpose is to build a safer future for everyone. Wilson Security operates across a wide range of sectors and is committed to shaping the future of security through innovative and sustainable solutions that create enduring value for our people, customers, and the communities we serve.

Wilson Security’s journey towards a more sustainable and responsible future is brought to life through our core values of Care, Innovation, Accountability, and Integrity, underpinned by the principles of ESG excellence.

 About the role: 

• Essendon Fields, VIC location
• Competitive Salary
• Full-time permanent role

The Business Support Administrator – National delivers high-quality administrative support to ensure the smooth day-to-day running of the business. Working closely with the Executive Assistant to the Wilson Security CEO, the role supports executives, teams, and stakeholders, with a strong focus on organisation, responsiveness, and customer service to keep operations running efficiently.

Key Responsibilities:

• Deliver high-quality administrative support across business units, including maintaining meeting rooms, managing office supplies, and coordinating catering for events and training.
• Assist executive leaders (EA, CCO, COO) with diary management, meeting coordination, travel bookings, and expense processing in Concur.
• Coordinate team meetings, internal events, and support the delivery of service awards and conferences.
• Prepare and process key documents, including board papers, monthly reports, and incoming invoices.
• Oversee office facilities needs, liaise with building management, and maintain access card and car park registers.
• Manage incoming and outgoing mail and coordinate travel for office-based and field staff.

To be successful in this role, you will require:

• 1–3 years’ experience in a similar role
• Ability to build relationships at all levels of the organisation
• Ability to maintain confidentiality
• High-level administrative and organisational skills with strong attention to detail
• Proactive approach to problem-solving
• Strong numeracy and literacy skills
• Demonstrated ability to communicate clearly and effectively with stakeholders at all levels
• Intermediate computer skills, particularly in MS Excel, Word, and Outlook
• Proven ability to manage deadlines and competing priorities
• Strong analytical and decision-making capability
• Resilience and ability to work under pressure
• Professional verbal and written communication skills
• Prior experience in general office administration (essential)
• Experience using Concur (desirable)
• Experience managing calendars and diaries (desirable)

If you think you have what it takes to be a Wilson employee, don't hesitate to apply now. 

Wilson Security is an employer of choice, and we engage with our people using a number of mediums, including online and in person. We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities. In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.

At Wilson Security, we are building a workforce that is representative of the community we protect.

We welcome people from diverse backgrounds and are committed to providing opportunities for Aboriginal and Torres Strait Islander people with employment and career opportunities. We have an inclusive culture where innovation and teamwork are celebrated in many ways, including our monthly STRIVE awards.

Master Licence: 85518521S