Functional Analyst
Melbourne, VIC, AU
Functional Analyst
ABOUT WILSON:
As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.
Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.
Wilson Security’s journey towards a more sustainable and responsible future is brought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.
ABOUT THE ROLE:
- Location: Essendon Fields
- Full Time 12-month fixed-term role with the possibility of an extension
- Monday to Friday
- Potential earnings of up to $115k plus super dependent on experience
The Functional Analyst will support workforce management (WFM) processes across the Wilson Group by collaborating with key internal stakeholders and Project Team to document and maintain clear business processes.
This role involves identifying and defining functional and non-functional requirements, supporting configuration and testing during the build phase, and ensuring reporting needs are met. Experience in Time and Attendance, Payroll or HRIS Projects is essential.
Flexibility to work across project work streams including Payroll, testing and training will be required.
DUTIES & RESPONSIBILITIES:
- Document all to Workforce Management Processes
- Capture Business Requirements
- Seek to optimise the TO BE processes for Wilson Group, whilst aligning to the Out of the Box functionality
- Work with the Functional Specialist to facilitate Business Process Owner sign off on various deliverables
- Support data migration activities, including mapping and identification of data entities that require cleansing
- Assist with identification of reporting requirements
- Undertake testing at various stages of the project and record results
- Support training materials development
- Support training delivery
- Identification of risk and issues and associated mitigating activities, including development and execution of action plans
- Capture key decisions and assisting facilitation to ensure business decisions are made
- Contribute to other workstreams on the project, both functional and non-functional
- Monitor and proactively identify additional Benefits, capture/adjustment of benefits throughout project delivery.
WHO WE ARE LOOKING FOR:
- Expertise in workforce management processes, with a strong understanding of rostering, time sheeting, and forecasting impacts.
- Strong experience in Payroll or HRIS projects
- Proven experience in business process analysis and driving process improvements.
- Ability to manage competing demands across multiple business units.
- Advanced skills in Powerpoint, Excel and Word.
- Excellent communication and stakeholder management skills, with the ability to influence and align key stakeholders.
- Strong analytical abilities and a track record of holding vendors/partners accountable.
- Experience working effectively within hybrid, geographically distributed teams.
Qualifications
- Comprehensive knowledge of workforce management elements.
- 5+ years of experience as a Business Analyst.
- Hands-on experience with Workforce Management and Payroll/HRIS projects.
Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
Master Licence 85518521S