Area Operations Manager
Perth, AU
Area Operations Manager
ABOUT US
A career at Wilson Parking gives you more than just a position with Australia’s leading Parking Operator. By joining our team, you become part of an organization that is focused on our people, and our customers and continues to push the parking boundaries with industry-leading innovation.
If you have never considered a role in parking before, you may be surprised by all that is involved to keep those boom gates opening and our customers happy. From the launch of the first online booking service to our multi-award-winning app and customer service, we work hard to make parking an essential part of any city.
Not only do we take pride in our technology, our car parks, and the service that we provide to all customers, but we value the importance of those who make it happen – our team. We pride ourselves on inclusivity and by joining Wilson Parking, you will be welcomed by your team and have the support of the whole organization. Naturally, you will receive all the training required to perform your role, benefit from a personal development plan to help you reach your goals, and be part of one of the leading organizations in Australia.
THE POSITION
As an Area Operations Manager, you will manage a medium-sized portfolio of car parks. You will combine staff leadership and all aspects of operational management to maintain high performance and profitability.
Reporting to the Business Manager Operations, the role will position you as a vital conduit between the operations team, clients, and staff and you will be tasked with managing key client relationships. Computer literacy is essential as is experience in facilities management and maintenance. As such this is an ideal role for a driven individual willing to "roll up their sleeves" and take some positive steps towards advancing their career in a growing, multi-site operational environment.
WHAT WE ARE LOOKING FOR
Successful applicants will:
- Have 5+ years of management experience within a client service industry (ideally in retail, hospitality, commercial facilities, or other service industries)
- Tertiary qualifications in business are highly desirable, but not essential
- Demonstrated experience in best practice people management and working knowledge of the application of relevant Awards or industrial instrument
- Strong Commercial and Financial acumen and broad experience in budgeting, forecasting, analysis, and cost control over a multi-site operation
- Very high levels of numerate and literate competency
- Demonstrated competence in situation analysis and decision-making
- Strong time management skills developed through involvement in multi-site, multi-tasking operations
- Demonstrated evidence of facilitating clear communication and direction to staff at all levels
- Significant experience in maintaining client relationships at all levels
- Well-developed verbal and written communication skills
If you are interested in this great opportunity and meet the above criteria, please apply by submitting your resume and a cover letter addressing the key recruitment criteria through the link below.