Security Operations Coordinator

Security Operations Coordinator

OPERATIONS COORDINATOR

Wilson Security is seeking an Operations Coordinator to support an on-going and major security contract with a leading mining client.

· Perth Based

· Leadership role

· Exciting opportunity for an experienced Control Room Operator and FIFO Scheduler

· Supportive team environment

· Fast paced role with room to grow.

· Well remunerated

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-based expertise and a strong local and national structure. We are committed to becoming Australasia’s leading provider of integrated Security Solutions. Wilson security has an established Blue Chip national client portfolio which is in a period of significant growth!

ABOUT THE ROLE

The Operations Coordinator is responsible for the correct and efficient allocation of resources within a specific contract.

This eventful role sits within a small, tight-knight team and would suit someone who thrives on working in a stimulating fast paced environment and seeing outcomes from your work for our client.

WHAT YOU WILL BE DOING

· Scheduling and rostering our FIFO workforce.

· Management and maintenance of rosters including identifying recruitment needs and provision of leave coverage.

· Ensuring compliance of sites in relation to qualifications and site requirements

· Management and allocation of ad hoc work as requested.

· Tracking, measuring and reporting on key labour metrics and making recommendations to the Operations team

· Management of associated systems and tools to ensure correct and efficient rostering of staff.

· Ensuring that employees are paid correctly.

· Providing a first point of contact and support for relevant employee and customer enquiries

WHAT YOU WILL BRING

· An experienced leader with an ability to problem solve and communicate at all levels.

· Experience with working on FIFO rosters and schedules.

· Experience in a customer service environment

· Understanding of the Security Services Industry

· Proven ability to work with high volume data in a fast-paced environment.

· Experience in large volume people rostering.

· Excellent data entry skills with a high level of accuracy

· Strong time management skills and the ability to prioritise.

· Demonstrated computer literacy skills.

ESSENTIAL REQUIREMENTS

· Minimum 12 months full-time security work history

· Certificate II in Security Operations

· Current WA Security License

· Current First Aid and CPR

· WA Driver’s License (Manual – C Class)

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs and provide access to Specialist Security Peer Network.

Our Innovation Council and Corporate Social Responsibility team are inspired to find innovative ways for us to connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry as winners of the OSPA award for being an Outstanding Security Company.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.

Master Licence: WA SA60888