ABOUT WILSON:

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.

Wilson Security’s journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.

ABOUT THE ROLE:

• Location: Brisbane CBD University Campus
• Full Time Opportunity available as a Rapid Response Officer
• Monday to Friday shifts available
• 8 hour shifts on a 2-week rotation – Week 1: 6:00AM – 2:00PM, Week 2: 2:00PM – 10:00PM
• Level 4 Award and includes Supervisor Allowance

DUTIES & RESPONSIBILITIES:

• Act as the Emergency Control Officer (ECO) by responding appropriately to security incidents, fires, medical emergencies, and other relevant situations as they arise.
• Patrol libraries, Main Drive, and other high-activity or high-risk areas.
• Ensure full and accurate records are maintained for all incidents and events on campus, and advise the Security Manager of any significant events that occur.
• Ensure the equipment needs of the section are met.
• Provide training to new and existing security staff, and assist the Fire Safety Adviser with activities such as ECO training and emergency drills.
• Update security runsheets and lock-up/unlock procedures as required.
• Perform other relevant duties as directed by the Security Manager or their delegate.
• Conduct monthly audits of keys, radios, and AEDs, and submit reports.
• Conduct Safety & Security surveys (minimum of five per business day on day shift) and record results in Noggin.
• Cover Concierge Officer breaks as required.

WHO WE ARE LOOKING FOR:

• Strong Customer Service Skills
• Proactive and problem-solving mindset
• Willing to support and step up as required into other roles
• Ability to work well in a team or autonomously
• Australian Citizen or hold Unlimited Work Rights
• Demonstrated ability to prepare and write reports
• Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
• Crowd Control endorsement will be highly desirable
• Current First Aid & CPR Certificate

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.

Master Licence QLD 3612342