About the role:
Wilson Storage offers secure self-storage, packaging, office, and training space solutions throughout Victoria, New South Wales, and Tasmania. Our exceptional customer service and state-of-the-art facilities distinguish us in the industry.
We are seeking a highly motivated individual to join our rapidly expanding self-storage portfolio. We have an opening for a Facility Manager working Full Time across several of our Melbourne Metro Facilities (inner Melbourne and Eastern Suburbs).
Key Duties include:
- Driving sales performance
- Delivering excellence in customer service
- Effective management of Facilities including Business Hub services
- Maintaining high quality presentation standards
Skills and requirements:
- Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial)
- Strong communication skills (written & verbal)
- Polite manner, friendly and confidence with face-to-face customer service
- Comfortable working with KPIs and are results-driven
- Professional presentation, work ethic and behaviour
- Well organised & use of initiative
- Competent in general computer skills
About you:
Suitable candidates will have experience in some areas of sales and customer service, retail bulky goods, small business and logistics; strong communication skills with history of positive customer repour; proven organisational, system, administration skills and the ability to work both cooperatively within a team and autonomously as required.
What is in it for you:
- By joining this team, you will become part of a positive workplace culture, and with continuous expansion, there are opportunities for future advancement.
- Extensive on-site training covering all facets of the business and industry will be provided.
- An attractive salary and incentives will be provided to successful candidates.