About Us

Wilson Parking (part of Wilson Group) is Australia's leading parking operator, managing the nation's largest parking portfolio. With industry-leading technology, award-winning customer service and a strong commitment to innovation, we support millions of parking customers across Australia.

Our culture remains true to its origins as a family business, where we invest in our people, encourage career growth and foster an inclusive and collaborative workplace.

Why Choose Us?

• Employer of Choice: Join a growing organisation recognised for its commitment to excellence.
• Career Progression: Unlock opportunities for advancement within the Wilson Group, with many of our senior leaders having progressed from similar roles.
• Training & Support: Access ongoing professional development and leadership support.
• Recognition: Be part of a culture that celebrates success through our monthly STRIVE Awards.
• Make an Impact: Lead a significant national transformation initiative and help shape the future of Technical Field Services across Australia.

About the Role

• Sydney CBD location
• 12-month fixed-term contract
• Competitive salary

As our Office Manager, you'll play a pivotal role in creating a seamless and professional workplace experience while providing high-level support to our Senior Leadership Team and CEO's Office. Reporting to the Executive Business Partner, you'll be at the heart of the business, coordinating key administrative activities, managing schedules and communications, and helping our leadership team operate at their best.

This is a dynamic and varied role where no two days are the same. Beyond supporting our leaders, you'll help bring our culture to life through employee engagement initiatives, company communications, onboarding activities, staff events, charitable partnerships, and our employee recognition program, STRIVE.

You'll also provide backup support to the Executive Business Partner when required and lead the day-to-day coordination of our Office Experience Coordinator, helping ensure priorities are managed effectively and our office environment runs smoothly and efficiently.

Why You'll Love This Role

• Be a trusted partner to senior leaders and the CEO's Office.
• Play a key role in shaping employee experience and workplace culture.
• Lead exciting initiatives including recognition programs, community partnerships, and staff events.
• Enjoy a varied position that combines leadership support, office management, and people-focused initiatives.
• Join a collaborative team where your organisation, initiative, and relationship-building skills will make a real impact.

Key Responsibilities

Executive & Leadership Support

• Partner with senior leaders to keep schedules, meetings, travel, and priorities running smoothly.
• Provide high-level administrative support across the leadership team and CEO's Office.
• Step in to support the Executive Business Partner when required.

Office Management & Workplace Experience

• Help create a professional, welcoming, and well-organised office environment.
• Coordinate office operations, facilities, suppliers, and workplace services.
• Support and guide the Office Experience Coordinator to ensure seamless day-to-day operations.

Communications & Engagement

• Support internal communications across multiple platforms and channels.
• Coordinate employee recognition initiatives, including our STRIVE program.
• Assist with company events, community partnerships, and employee engagement activities.
• Ensure hybrid meetings and events are delivered seamlessly.

Onboarding & Employee Experience

• Help deliver a positive and organised onboarding experience for new employees.
• Partner with managers to ensure new starters have everything they need from day one.
• Support employees as they transition into the workplace and company culture.

Continuous Improvement

• Look for opportunities to improve processes, systems, and ways of working.
• Maintain organised digital records and documentation.
• Support the adoption of new technologies and efficient work practices.

Culture & Community

• Help bring our culture to life through recognition, celebrations, and team events.
• Support initiatives that promote collaboration, inclusion, and employee engagement.
• Coordinate service recognition and milestone celebrations across the business.

Health, Safety & Compliance

• Contribute to a safe, compliant, and well-functioning workplace environment.
• Support best-practice workplace health and safety standards.

Skills & Experience

• Previous experience supporting senior leaders within a fast-paced corporate environment.
• Strong organisational skills with the ability to juggle competing priorities and stay one step ahead.
• Confidence managing complex calendars, meetings, travel arrangements, and key stakeholder relationships.
• Experience coordinating office operations and creating a positive workplace experience.
• A passion for delivering exceptional employee experiences, from onboarding through to recognition and engagement activities.
• Excellent communication skills, with the ability to build relationships across all levels of the business.
• Advanced Microsoft 365 skills, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• High attention to detail, strong administration skills, and a commitment to accuracy.
• The ability to handle sensitive information with professionalism, discretion, and sound judgement.
• A proactive, hands-on approach with a continuous improvement mindset.
• A collaborative team player who enjoys supporting others and contributing to a positive workplace culture.

Apply Now

Ready to take the next step in your career?

Apply now and join Australia's leading parking operator, where you'll have the opportunity to make a lasting impact on a national scale while shaping the future of Technical Field Services across Wilson Parking Australia.

At Wilson, we are committed to building a workforce that reflects the communities we serve. We welcome applications from people of all backgrounds and are committed to supporting Aboriginal and Torres Strait Islander peoples through meaningful employment and career opportunities. We foster an inclusive culture where innovation, collaboration and diversity are valued and celebrated.